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Checking if non-mapped community users' post has a different behavior

Accepted Solution

Checking if non-mapped community users' post has a different behavior

  1. Create a post with a non-mapped community user (User 1) account that should be ingested into care
  2. Respond through the Native platform using the Integrated/Mapped user.
  3. With User 1, mark as an accepted solution, check in Care to appear, and tags to get attached.
  4. Make some changes to the accepted solution.

Check-in Care if the Accepted solution tag gets detached or still attached.

Accepted Solutions (1)

Accepted Solutions (1)

Karun_KH
Community Manager
Solution

Answering this question. This is the answer.

Edited: Adding this line to check if the tags "Solved" and "Accepted Solution" get detached in Care.

 

 

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